Just got a highly random email from GPL...
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Grand Prix Legends - Your Order
From: Returns (returns@grandprixlegends.com)
You may not know this sender. Mark as safe | Mark as unsafe
Sent:05 September 2007 11:06:12
Reply-to:returns@grandprixlegends.com
To:
paulwillins@hotmail.co.ukCustomer no: bla bla bla
Order no: bla bla bla
05 September 2007
Dear Mr P Willins,
We are writing to you about your order, which you placed with us some weeks ago.
As you may or may not be aware we have a 28-day despatch policy, although normally if goods are in stock they leave our warehouse within 24 or 48 hours. However, we have not been able to fulfil your order and it is possible that we may not be able to do so within the 28-day period.
We wanted you to know that we are actively chasing your goods. Your order is on our system and as soon as your product or products arrive with us, we will despatch them to you. We also email customers once the goods are despatched.
There is no need to chase us. Your order will not be missed. Our automated mail-order system is very simple. The moment we book your goods in to our warehouse, the computer will spew out your order. It won’t forget you or lose your details. We promise!
Of course, if you do want to check the status of your order or expected delivery times feel free to call our customer services line. It’s always nice to chat!
You should be aware that we are not the kind of company that simply sits around and waits for goods to arrive with us. If we don’t have something in stock, rest assured we’ll be doing our best to get hold of it, even if that means sourcing from other markets. But by and large, if we don’t have something in stock, nobody else will either.
We’re sorry about the delay. It worries us that, at times, customers might think that such problems say something about our efficiency or how much we care. This could not be further from the truth, I assure you. We also email customers every month with an update to let them know they haven’t been forgotten.
Many thanks and kind regards.
Yours sincerely,
Christopher Paul
Grand Prix Legends
8 Quadrum Park
Old Portsmouth Road
Guildford
Surrey GU3 1LU
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But the Hamilton order was a pre-order! I haven't ordered anything else with them :|
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