MY LATEST EMAIL FROM INFOGRAMES

hi all,

this morning (27/6/02) i got another email from infogrames regarding my copy of GP4 not even starting let alone bugs. i'm at work at the moment so i can't test this till tonight so if n e 1 gets a chance to try this let us know the results...... and this is what they said...


Hello,

please try each of the following and come back to me with the results...




Shut down any other applications that you may have running on your system
such as screen savers, virus scanners, etc. Press CTRL-ALT-DEL and 'End
Task' everything apart from Explorer and Systray. To stop these programs
from being loaded at startup go to Start>Run, type 'msconfig' and press
enter. Change selection to 'Selective Startup' and uncheck 'Load startup
group items'


Turn down video hardware acceleration in the Windows control panel. Go to
Control Panel>Display>Settings>Advanced>Performance and slide the bar down
to none


Turn down sound hardware acceleration. Go to Control
Panel>Multimedia>Playback>Advanced Properties>Performance and slide the bar
to none


Try resetting your computer's video resolution to 640x480 with 256 colors.
Control Panel>Display>Settings


Make sure that windows is managing your virtual memory. Right click my
computer and choose properties, go to Performance>Virtual Memory. You may
also need to free up some space on your hard drive, most games will need at
least 100 mb of free space for virtual memory


Update your video card and sound card drivers and directx drivers. To find
out what version of directx you are running and the name and manufacturer of
your video card - go to Start>Run, type "dxdiag" and press enter. Directx
file details are on the first tab, video card details are on the 'display'
tab and sound card details on the 'Sound' tab. DirectX can be downloaded
from [www.microsoft.com] and graphics and sound drivers are
available at your manufacturer's website (usually just the manufacturer's
name followed by .com)




james muir
Infogrames UK Helpline
21 Castle Street
Castlefield
Manchester
M3 4SW

Tel: 0161 827 8060

for additional support and downloads, try...

[www.uk.infogrames.com]

erm what was/is your problem running the game

hi mike,

i did a full install, then when i run the GP4.EXE i get the 'safedisc' screen then my screen goes black and crashes back to my desktop. it doesn't even get as far as the intro video. thats as much as i have seen of GP4. The bloody safedisc screen!!

steve.

hi mike,

i did a full install, then when i run the GP4.EXE i get the 'safedisc' screen then my screen goes black and crashes back to my desktop. it doesn't even get as far as the intro video. thats as much as i have seen of GP4. The bloody safedisc screen!!

steve.

hi mike,

i did a full install, then when i run the GP4.EXE i get the 'safedisc' screen then my screen goes black and crashes back to my desktop. it doesn't even get as far as the intro video. thats as much as i have seen of GP4. The bloody safedisc screen!!

steve.

did u type that enough times?

---

ha ha, bit of a mistake there me thinks!!!...bloody thing!!...:O)

hi mike,

i did a full install, then when i run the GP4.EXE i get the 'safedisc' screen then my screen goes black and crashes back to my desktop. it doesn't even get as far as the intro video. thats as much as i have seen of GP4. The bloody safedisc screen!!

steve.

G'day all..

DAMMIT I've lost sound and I dont know how to get it back....

Turn down sound hardware acceleration. Go to Control
Panel>Multimedia>Playback>Advanced Properties>Performance and slide the bar to none

I fiddled around with stuff in there, then restarted and now when I open up that Window again, the "advanced properties" button is greyed out...what the?!? trying to play a song in Winamp comes up with "Could not create directsound object." Any tips?

"i did a full install, then when i run the GP4.EXE i get the 'safedisc' screen then my screen goes black and crashes back to my desktop. it doesn't even get as far as the intro video. thats as much as i have seen of GP4. The bloody safedisc screen!"

Have you tried downloading the "no-cd exe" file, then you will know if it is just a CD problem.

G'day all..

DAMMIT I've lost sound and I dont know how to get it back....

Turn down sound hardware acceleration. Go to Control
Panel>Multimedia>Playback>Advanced Properties>Performance and slide the bar to none

I fiddled around with stuff in there, then restarted and now when I open up that Window again, the "advanced properties" button is greyed out...what the?!? trying to play a song in Winamp comes up with "Could not create directsound object." Any tips?

G'day all..

I swear to god that's my first double post and the time difference is because of a phone call I got during the process of it. Sorry!

Try re-installing your soundcard drivers, Mika.

I had this problem however it occurred after I had played the game for a day or so, I uninstalled all shut down the restarted then reinstalled the game and it works fine.

hi alan,

yeah tried the no-cd patch and it still don't work. damn. back to GP32K!!



steve.

I had this first time.
Had to install DX8.1

Do this. If you think you have, do it again anyway.

What video card do you have btw ?

hiya,

already installed DX 8.1 video card is winfast titanium nvidia gforce2 TI 64mb




steve.

You might want to do the same as Stuart Ferris did, and check if the PSU is below 300W. See the latest update of the bug list for further details. It is a few posts down the thread. Look for issue A.8.

---

It's only after we've lost everything, that we are free to do anything.

where is A8?